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Marketing Assistant

Company: The Creative Group
Location: Sarasota
Posted on: November 22, 2019

Job Description:

Ref ID: 01020-9502282140Classification: Marketing AssistantCompensation: DOEFor Immediate Consideration Email Resume to: [Click Here to Email Your Resum--] Looking for a Marketing Assistant/Design Concierge Account Specialist. The Design Concierge Account Specialist is part of The Studio - a fast-paced and talented marketing agency that provides internal and external creative services for real estate offices and 45,000 real estate agents across the country. The position can be in our Sarasota, FL office or Deerfield, IL office.Top Skills:First in class client serviceStrong communication and relationship management skillsAccuracy and a strong attention to detailStrong sense of urgencyMarketing backgroundThis position supports and enhances client service for Design Concierge. Design Concierge is a platform where Coldwell Banker NRT agents can purchase uniquely branded custom and semi-custom materials that are brought to perfection by our in-house creative team. The position is responsible for ensuring client service issues are handled in a timely and detail oriented manner and acting as a liaison between the real estate agent, internal creative services team and various vendor partners who provide marketing, production, printing and mailing services and support.Specific job duties include:--- Communicating pertinent issues to the Account Manager of Design Concierge, Project Manager of Design Concierge, regional Field Marketing Manager(s) and in-house staff as needed.--- Maintaining healthy relationships with internal creative teams, project management teams, help desk and outside vendors.--- Learning and maintaining strong knowledge of Market Leader, Xpressdocs, Listing Concierge and other vendors and in-house programs that impact Design Concierge.--- Providing direct assistance, support, and training as needed for the field marketing team, field leadership, and agents.--- Providing first-in-class client service to agents when issues are escalated and tracking those issues.--- Invoice preparation and agent billing follow-through.--- Project submission, support, and follow-through within project management and tracking system--- Analyze client communication, feedback, and reporting to provide continued client support--- Offering ideas for the program to make it even more effective and efficient for the team and sales associates alike.The ideal candidate will have:--- Demonstrated ability to work collaboratively with a diverse group of individuals and personalities--- Ability to work independently and take initiative to resolve questions--- Ability to follow direction, utilize critical thinking and problem-solving skills--- Strong ability to multitask and effectively perform in a fast-paced environment--- Ability to work under pressure within deadlines--- Strong sense of urgency--- Accuracy and a strong attention to detail--- Calm and even-tempered demeanor in all detail oriented circumstances--- A predisposition toward the highest level of client support--- Design and printing knowledge to support questions from agents--- Proficient in managing problems involving several variables--- Skilled in managing and prioritizing shifting responsibilities--- Excellent communication skills with the ability to interact with all levelsCandidates for the position must have:--- Bachelors degree in business administration or a related field preferred--- Preferred: Prior residential real estate industry experience--- Preferred: Minimum of one year of experience with marketing strategy--- Preferred: Working knowledge of marketing and graphic design--- Required: Minimum of one year of experience in a field or local marketing role, or equivalent--- Required: Minimum of two years of experience of client service and account management.At TCG, we're committed to you from the moment you sign up. We won't make you work a certain number of hours or fill out piles of paperwork before we commit to you and your professional future. We believe it's important to spend time with you from the beginning in order to assess your skills, determine your strengths and figure out the type of work you want to do. Our trained staffing professionals understand that you have a real passion for your work and do their best to find opportunities that are the best fit for you. And we don't stop there. We're also available to help with your career questions, provide tips on improving your portfolio and acing interviews, and more. Plus, as one of our registered candidates, you'll have access to thousands of online training courses and books - and of course, everything is free and available when you need it. Apply for this job now or contact our branch office at 888.490.5565 to learn more about this position. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. -- 2019 The Creative Group. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Keywords: The Creative Group, Port Charlotte , Marketing Assistant, Other , Sarasota, Florida

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