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Parts Counter

Company: Norm Reeves
Location: Port Charlotte
Posted on: March 14, 2023

Job Description:

As a Parts Specialist, you're one of the most important team members at Norm Reeves Honda in Port Charlotte. You're responsible for assisting guests primarily through the shop, and even on the phone or online. You'll provide an exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates and communicating with our internal team, external vendors and guests in a friendly, professional and efficient manner.Your work will ensure guests leave 100% satisfied with their Norm Reeves Honda -experience. This role is a great entry point to Norm Reeves for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales.What You'll Do:

Inform customers of companion part requirements and specials, ensuring the customer is expose to the full product lineNotify Parts Manager of out-of-stock parts or shop materials that need immediate attentionLocate out-of-stock parts from outside sources and submit emergency order if necessaryNotify Service Advisor when special order parts are receivedFollow-up on back-ordered partsOn a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked upAssist outside sales representatives with their ordersEnsure all internal requests for parts are billed on service repair orderMaintain organized records of repair orders, invoices, insurance estimates and special order partsAssist Parts Manager in maintaining a lost sales tracking program.What You'll Need:
Previous parts sales experience and the desire to continuously learn more
Full-time availability. You'll also need to be at least 18 years oldA valid driver's license and acceptable driving recordExcellent follow up skills, frequently communicating inventory and availability of partsA professional appearance and work ethicExcellent organizational skillsAbility to multi-task in a fast-paced environmentWhy Norm Reeves?Because we value our employees with utmost importance, we offer a competitive benefits package that provides employee with the tools to be successful including:
  • Medical (PPO), Dental (PPO & HMO) and complimentary Group Life Insurance
  • Section 125 Cafeteria Plan & Flexible Spending Account (allows employees to pay for certain qualified expenses on a pre-tax basis)
  • Paid Vacation -and Holidays
  • Tuition Reimbursement - Up to $2,000 reimbursement within 12 months period
  • 401k with Matching Contribution - 25% match on up to $4,000 contribution per year
  • Employee Discounts for Sales, Service and Parts
  • Free Training Opportunities
  • Unlimited Job Advancements
  • Employee Referral Bonus Program
  • Company Partner DiscountsPowered by JazzHR

Keywords: Norm Reeves, Port Charlotte , Parts Counter, Other , Port Charlotte, Florida

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