Customer Service Lead
Company: Burlington Stores
Location: Port Charlotte
Posted on: June 17, 2022
If you have strong leadership skills, a friendly, outgoing
demeanor, an interest in retail, and you thrive in a fast-paced
environment, join Our Burlington team as a Customer Service
Lead!Overview:As the Part Time Customer Service Lead, under the
guidance of the Assistant Store Manager and Customer Service
Supervisor, you'll be responsible for leading day-to-day customer
service initiatives, inspiring, motivating, and encouraging
associates to provide exceptional, friendly and professional
customer service at all times. -You'll lead by example, approaching
your work with Our Burlington philosophy and company core values in
mind. You'll ensure a customer-first focus is a top priority while
friendliness, speed of checkout, and customer service remain top of
mind. You'll interact with customers to create a positive shopping
experience, proactively solving problems professionally and
efficiently. -You will enjoy a competitive wage, flexible hours,
and an associate discount. Part-time associates, based on hours
worked, may be eligible for Burlington's benefits package which
includes dental and vision coverage, and including life insurance.
Part-time associates may also be eligible for paid time off, paid
holidays and a 401(k) plan. -We are a rapidly growing brand, and
provide a variety of training and development opportunities so our
associates can grow with us. Our store teams work hard and have fun
together! Burlington associates make a difference in the lives of
customers, colleagues, and the communities where we live and work
every day. Burlington Stores, Inc. is an equal opportunity employer
committed to workplace diversity. -Key Responsibilities:
- Model company core values, Our Burlington philosophy, and
appropriate back of house standards and execution strategies for
the rest of the receiving team.
- Drive improvement of friendliness, speed of checkout and
customer feedback surveys by maintaining a customer-first focus and
delivering a consistently great experience to all our customers
with a high level of professionalism.
- Maintain a neat and orderly front end area, troubleshooting
issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule
adherence.Requirements:Candidates must be able to work a flexible
schedule including early mornings, nights, weekends and holidays as
required. Physical requirements include the ability to lift and
move boxes weighing 40 lbs. or more, as well as the ability to
stand and walk for extended periods of time.
Keywords: Burlington Stores, Port Charlotte , Customer Service Lead, Other , Port Charlotte, Florida
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