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Front Desk Specialist - Part-time opportunity

Company: Charlotte Behavioral Health Care
Location: Port Charlotte
Posted on: March 11, 2020

Job Description:

Do you have solid customer service skills and seek a challenging & rewarding job? We are expanding our Northside Office (Port Charlotte) with a part time opportunity (12 - 15 hours per week) to work as part of our Front Desk CBHC team.Front Desk Specialist Part TimeOutpatient ServicesPosition Summary:Employee is responsible for welcoming and routingpatients and visitors in person and by telephone in a busy front desk area. A professional work demeanor, excellent customer service and outstanding communication skills are a priority.Minimum Requirements:High school diploma or G.E.D.Two years of clerical experience.A history of on the job reliability.The employee must have the ability and attitude to respectfully relate to individuals regardless of age, level of functioning or presentation.Employee must understand, maintain, and follow strict HIPAA and confidentiality standards, as well as working knowledge and understanding of CBHC Mission, Core Values, and Code of Ethics.Employee must have good computer skills and ability to respond quickly in a changing, multi-task environment with precision and accuracy in documenting information, collecting fees for services rendered, scheduling appointments, handling phone calls, and coordinating with all agency staff.Knowledge of business office equipment, including voicemail and automated phone call system helpful. Employee must be able to manage stressful or difficult situations/people calmly and respectfully.Acts as back up for Intake Coordinator and Screener.Why Charlotte Behavioral Health Care? Charlotte Behavioral Health Care is the premier mental health organization serving Charlotte and Desoto Counties. We are located in charming Punta Gorda, FL a hidden treasure on Charlotte Harbor.Enjoy a friendly, professional work environment that strives to provide high quality, compassionate, cost effective health care services to the individuals and families we serve. Discover why we have an overall 95.1% patient satisfaction rating and tremendous employee satisfaction ratings as well!To achieve our mission, werely on a highly skilled, engaged staff;our most valuable asset!. We offer flexible work schedules (PT, FT, or four 10-hour days) and competitive pay with benefits, including a very generous 9% non-matching retirement plan, PTO, 11 company observed holidays, and medical, dental, vision, life, and supplemental insurance. We also offer licensure reimbursement & CEUs for those who qualify. Relocation reimbursement can be provided."Committed to restoring hope & changing lives..." Charlotte Behavioral Health Care is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Charlotte Behavioral Health Care will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.Charlotte Behavioral Health Care is a Drug Free Workplace pursuant to the Drug Free Workplace Program under Florida's Workers' Compensation Law.

Keywords: Charlotte Behavioral Health Care, Port Charlotte , Front Desk Specialist - Part-time opportunity, Other , Port Charlotte, Florida

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