PortCharlotteflRecruiter Since 2001
the smart solution for Port Charlotte jobs

Mobile Associate - Retail Sales

Company: T-Mobile
Location: Port Charlotte
Posted on: March 12, 2020

Job Description:

Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by:
? Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
? Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
? Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
? Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
? Approaching service and sales needs with patience, honesty and empathy.

Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate:
? How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
? Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
? How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to:
? Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
? Successfully identify and handoff small business leads.

? Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
? Desire to be a part of the game-changing T-Mobile store team.
? Competitive drive and confidence to succeed in a fast-paced sales environment.
? Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
? Effective at balancing customer experience and performance goals.
? 6 months of customer service and/or sales experience, Retail environment preferred

Minimum Qualifications
? At least 18 years of age
? Legally authorized to work in the United States
? High School Diploma or GED
? Work varied shifts, seven days per week, which may include evenings, weekends, and holidays, including full time training
? Written and verbal communication skills
? Tech savvy
? Demonstrated creative problem solving

Company Profile
As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com

Applicant Privacy Policy

We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Policy.

EOE Statement
We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Keywords: T-Mobile, Port Charlotte , Mobile Associate - Retail Sales, IT / Software / Systems , Port Charlotte, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Senior WLAN Network Engineer
Description: Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud (more...)
Company: Publix Super Markets Inc
Location: Lakeland
Posted on: 04/9/2020

Request a Mobile Signing Notary!
Description: Request a Mobile Signing Notary Certified Mobile Notary Service is our priority is in ensuring your success. There simply is no better choice for a loan signing company Certified Mobile Notary Services (more...)
Company: Certified Mobile Notary Service
Location: Largo
Posted on: 04/8/2020

Technical Consultant - Field
Description: Provide training course, meeting and infrastructure support for Ivoclar Vivadent ICDE located in Sarasota, FL. Participate in development and enhancement of Education Department and Technical Services (more...)
Company: Ivoclar Vivadent
Location: North Port
Posted on: 04/8/2020

Internal IT Audit Manager
Description: This position manages and executes internal audit assignments throughout the company, using internal staff and staff of outsourced Internal Audit partners.-- The incumbent will work with VP, Internal (more...)
Company: PSCU
Location: Saint Petersburg
Posted on: 04/8/2020

Application Developer - JavaScript / Typescript
Description: RESPONSIBILITIES:Kforce has a client seeking a JavaScript/Angular Developer in Saint Petersburg, FL. br br Summary: br br As part of a Trading UI Engineering team, this individual analyzes business (more...)
Company: Kforce
Location: Saint Petersburg
Posted on: 04/9/2020

Request a Mobile Signing Notary!
Description: Request a Mobile Signing Notary Certified Mobile Notary Service is our priority is in ensuring your success. There simply is no better choice for a loan signing company Certified Mobile Notary Services (more...)
Company: Certified Mobile Notary Service
Location: Saint Petersburg
Posted on: 04/8/2020

Junior Software Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Junior Software Developers in the next 4 weeks.One day someone is going to ask you where you (more...)
Company: Revature
Location: Clearwater
Posted on: 04/8/2020

Full Stack .NET Developer
Description: RESPONSIBILITIES:Kforce has a client that is seeking a Full Stack .NET Developer in Sarasota, Florida FL . br br Summary: br br A core contributor for our premier customer and internal facing (more...)
Company: Kforce
Location: Sarasota
Posted on: 04/8/2020

Embedded Software Engineer
Description: Radiant Power is looking for an Embedded Software Engineer to join on growing Engineering team. br br br br Radiant Power Corp. delivers the highest levels of quality and reliability from our (more...)
Company: HEICO
Location: Sarasota
Posted on: 04/8/2020

Sales Supervisor, Technology
Description: Staples focuses on our customer and our community. As a Technology Sales Supervisor, you ll provide exceptional customer service and have our customer s needs in mind while helping them find a total solution (more...)
Location: Fort Myers
Posted on: 04/8/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Port Charlotte RSS job feeds