Front Desk Agent
Company: Lido Beach Resort
Location: Sarasota
Posted on: February 19, 2026
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Job Description:
Job Description Job Description We are looking for highly
organized candidates with excellent people skills for the position
of Front Desk Agent. As part of the initial first 10 minutes of a
guests experience, the Front Desk Agents are responsible for making
lasting first impressions, starting with the warm welcome/welcome
back, owning each interaction and representing the company as if it
is their own. In addition to undertaking various procedural and
administrative duties, dealing with and diffusing conflict or
tension is also a critical skill we are looking for. The best Front
Desk Agent will have tremendous patience when dealing with guests
and accommodate their every need with enthusiasm and poise. About
Us: Lido Beach Resort is renowned for its beautiful beachfront
location, upscale dining options, and vibrant atmosphere. Our
resort offers a unique blend of relaxation and activity, with
amenities like two heated pools, a poolside bar, and direct access
to Lido Beach. Our staff is celebrated for their friendly and
attentive service, making every guest feel at home. We pride
ourselves on being a workplace where team members are valued as our
most important resource. At Lido Beach Resort, we believe our team
members are the heart of our success. We offer a dynamic work
environment where you can grow professionally while enjoying the
beauty of Sarasota's Gulf Coast. Benefits: Health Insurance Dental
Insurance Vision Insurance Life Insurance 401(k) Short Term
Disability Free Associate Parking Free Meal for every shift worked
25% Discount in Resort Outlets Hotel Discounts with OPL Friends and
Family Discount Responsibilities: Greeting guests upon arrival and
making them feel welcome Recognizing repeat, VIP status and/or
loyalty Administering check-ins and check-outs Providing front desk
services to guests Assigning rooms and taking care of
administrative duties Delivering mail and messages Processing guest
payments Coordinating with bell service and staff management Being
a source of information to guests on various matters such as
transport and restaurant advice Accommodating general and unique
requests Diffusing conflict or tense situations with guests,
handling guest opportunities Proficient in HMS Properly close out
end of day Ensure all numbers match across the board prior to
importing them into the system Qualifications: High school diploma
or GED Previous customer service experience Exceptional
interpersonal skills Excellent written and verbal communication
Time management and organizational skills Conflict resolution
experience Patience and good listening skills This is a great
opportunity to be a part of an organization that believes our team
members are our most important resource and therefore take great
pride in selecting individuals that help us to achieve our
company’s mission. The company also conducts post-offer employment
verification's, motor vehicle, and criminal background checks. We
are an Equal Opportunity Employer. This company does not and will
not discriminate in employment and personnel practices on the basis
of race, sex, age, handicap, religion, national origin or any other
basis prohibited by applicable law.
Keywords: Lido Beach Resort, Port Charlotte , Front Desk Agent, Hospitality & Tourism , Sarasota, Florida
