Customer Service Representative

Company: Titanz Plumbing & Air Conditioning
Location: Port Charlotte
Posted on: November 14, 2022

Job Description:

Titanz Plumbing & Air Conditioning currently has an opening for a Customer Relations and Sales Associate who is energetic, positive and motivated. Are you GREAT with building relationships with customers? Titanz Plumbing and Air Conditioning wants YOU to join our team!!!
Ideal Candidate Should:
Serves customers by providing product and service information; resolving product and service problems
Attracts potential customers by answering product and service questions; suggesting information about other products and services
Opens customer accounts by recording account information
Maintains customer records by updating account information
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Recommends potential products or services to management by collecting customer information and analyzing customer needs
Assist other office staff members as needed.
Be enthusiastic about sales and eager to speak to existing and potential customers regarding services offered.
Possess the ability to pick up software programs quickly.
Be a highly motivated self-starter with the ability to follow direction.
Be positive, energetic and work well with others.
Be flexible and malleable to new processes and procedures.
Thrive in a fast paced and high energy office.
Be timely and observant of attendance.
Communicate very well verbally and in writing, where necessary.
Those who are not positive and "Results Driven" need not apply
SKILLS:
Customer Service
Quality Focus
Problem Solving
Documentation Skills
Phone Skills
Resolving Conflict
Multi-Tasking
PLEASE DO NOT CALL OR STOP IN OUR OFFICE- we are busy and are receiving hundreds of resumes, so please understand we will be reviewing resumes and reach out to those we feel will be the best fit.

Keywords: Titanz Plumbing & Air Conditioning, Port Charlotte , Customer Service Representative, Hospitality & Tourism , Port Charlotte, Florida