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Medical Records Clerk

Company: STAT Informatic Solutions
Location: Port Charlotte
Posted on: January 13, 2022

Job Description:

Medical Records ClerkPosition Summary:
The Medical Records Clerk / Release of Information Specialist is responsible for processing all medical records requests through prompt and courteous service in a fast-paced, high volume, customer focused environment. ROI Specialists are also responsible for ensuring accuracy and safeguarding patient's right to privacy by adhering to company policy and HIPAA regulations.Schedule: Monday - Friday, 8:00am - 4:30pm, $15.00 per hour

Essential Functions:

  • Maintains a high level of professionalism and good rapport with clients
  • Informs the Supervisor, in his/her absence, the Operations or Regional Manager, of all issues, complaints, incidents, etc. immediately
  • Performs work at assigned site(s) or CPC in accordance with the medical facility specific procedures and STAT policies and procedures
  • Maintains confidentiality by keeping all patient and medical information seen and heard in the facility in the strictest confidence
  • Maintains productivity, quality and assures customer service standards
  • Answers and conducts business on the telephone routinely while maintaining excellent customer service skills

    Authorizing Process:
    • Reviews Release of Information requests for validity according to applicable state or federal statutes
    • Returns inappropriate authorizations and request or requester
    • Looks up medical record numbers, fills out guides and pulls medical records, if so directed
    • Reviews the requests to determine which records are being requested

      Copying Process:
      • Scans the medical record and chooses the appropriate information to be photocopied, if so directed
      • Copies the appropriate pages for the requested records, if so directed
      • Logs information that is being sent to the requester either manually or using company software in accordance with the facility procedure
      • Documents the release of information in the patient medical record or other means determined by the facility

        Invoicing Process:
        • Calculates the amount to be billed to the requester and prepares the invoice, if so directed
        • Certifies the copies of medical records when requested, if so directed
        • Prepares copies of mailing, by weighing and affixing postage or by processing the mail through

Keywords: STAT Informatic Solutions, Port Charlotte , Medical Records Clerk, Healthcare , Port Charlotte, Florida

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