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National Sales Director-Mid-Atlantic

Company: Allegiant Airlines
Location: Port Charlotte
Posted on: February 3, 2020

Job Description:


The Director, National Sales will sell conference space and room nights to interested conference groups of varying sizes and from all over the world. Prefer the candidate has 5+ years experience selling to corporate and association meeting planners.

Visa Sponsorship Available: No

Minimum Requirements:

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Minimum Requirements:
Education: Bachelor s Degree
Education Other: In a related field from four-year College or university.
Years of Experience: Minimum three (3) years resort sales experience and/or training; or equivalent combination of education and experience. Minimum five (5) experience selling to corporate and association meeting planners.

Other Minimum Requirement:

Sunseeker Resort, Charlotte Harbor is open and operational 24 hours a day, seven days a week. Employees are required to be available to work days, nights, weekends, and holidays. Valid driver s license that has been in effect for at least three years, with no major violations and no more than two minor violations in the past three years.

Preferred Requirements
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.

Job Duties
Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales and Marketing. Identifies revenue opportunities for the resort based on the event profile.
Meets and exceeds individual room night goals. Effectively manages customer budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.
Exceeds company minimum standards with the sales process.
Understands the overall market in which they sell - competitors strengths and weaknesses, economic trends, supply and demand, etc.
Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, trade shows, etc. Conducts customer site inspections.
Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and resort room night goals. Focuses on accounts with larger potential sales revenue.
Responds to incoming inquiries within their market segment and assists other sales associates in times of need.
Ensures prospecting call goals are achieved. Schedules time (on a weekly basis) to focus on solicitation process. Uses all resources provided and be creative in uncovering new leads for the Resort.
Actively engages in-market with customers through one on one appointments, attendance at appropriate specific events, luncheons and/or trade shows.
Travels into markets, when needed, to ensure expanded exposure for the Resort. Executes all travel in order to ensure maximization of customer engagement.
Closes the best opportunities for the resort based on market conditions and resort needs.
Accurately forecasts group sleeping rooms and revenue for his/her groups prior to the turnover and continues to be a part in this process after the turnover.
Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department's role in the overall resort financial goals and objectives and manages to achieve or exceed budgeted goals.
Ensures a high level of customer satisfaction and builds long-term mutually beneficial customer relationships to support future revenue growth.
Follows up with customer post-event.
Makes presence known to customer at all times during this process. Greets customer during the event phase and hands-off to the catering & conference services department for the execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements.
Displays leadership in guest hospitality and ensures consistent, high-level service throughout all phases of resort events. Ensures products and services sold to the clients meet or exceed their expectations, create loyalty and leads to increased market share.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.
Empowers others to provide excellent customer service. Ensures internal customers understand expectations and parameters.
Participates in the development and implementation of corrective action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Utilizes Delphi to capture and manage customer information on a daily basis.
Adheres to all standards, policies, and procedures (SOPs, etc.).
Effectively uses sales resources and administrative/support staff.
Approaches work with a sense of urgency and purpose.
Allocates time and resources effectively when faced with competing demands.
Overcomes obstacles to accomplish challenging objectives.
Follows through on inquiries, requests, and complaints in a timely manner.
Adheres to all safety rules and regulations required by local, State and Federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner and will follow all safety rules per the Company s Safety Policy.

Design -
Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
Problem Solving -
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management -
Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Allegiant is an equal opportunity employer and will not unlawfully discriminate against qualified applicants or Team Members with respect to any terms or conditions of employment based on race, color, national origin, ancestry, gender, sexual orientation, age, religion, creed, marital status, military service status, union/non-union activity, citizenship status, or other characteristic protected by state or federal law or local ordinance. This includes compliance with all federal, state and local laws providing for nondiscrimination on the basis of disability in all aspects of the employment process and the requirement to provide reasonable accommodations to qualified individuals with disabilities in accordance with those laws.

Keywords: Allegiant Airlines, Port Charlotte , National Sales Director-Mid-Atlantic, Executive , Port Charlotte, Florida

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