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General Manager

Company: Chicken Salad Chick
Location: Port Charlotte
Posted on: May 16, 2022

Job Description:

The Restaurant General Manager delivers exceptional results through others. They provide an engagingenvironment for restaurant teams and guests; while focusing on delivering operational excellence. ChickenSalad Chick Managers invest their time in developing future leaders, creating memorable experiences,reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. TheRestaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results.Physical Demands:

  • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects --- Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
  • Must be able to work and perform all duties at any station in the kitchen or service area
    Education and Experience:
    • Three to five years related experience and/or training; or equivalent combination of education and experience
      Required Knowledge, Skills, and Abilities:
      • Excellent written and oral communication skills
      • Excellent organization skills
      • Ability to multitask
      • Working knowledge of back office tools
      • Ability to quickly learn and master new computer software
        Behavior Characteristics:
        • Allocate at least two hours per week to planning
        • Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
        • Combine critical thinking and practical leadership to create a culture of innovation
        • Effectively coach and give direction
        • Intentionally and methodically grow and nurture relationships with the staff
        • Be able to connect with a multicultural team
        • Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
        • Enthusiastically and passionately lead the Kitchen team
          • Serve as a Brand Ambassador for Chicken Salad Chick.
          • Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.
          • Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests.
          • Ensure that all guests feel welcome and are given responsive, friendly, and courteous service. --- Ensure that all products are consistently prepared and served according to CSC standards.
          • Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
          • Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards.
          • Create, communicate, implement and follow up on operations and financial action plans.
          • Control cash and other receipts by adhering to cash handling and reconciliation procedures.
          • Make employment and termination decisions consistent with Restaurant Management guidelines.
          • Oversee and ensure that employee performance appraisals are completed on a timely basis.
          • Create and maintain schedules for team.
          • Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.
          • Operationally fill in as needed to ensure guest service standards and efficient operations.
          • Coach and motivate the Assistant Manager(s) and the team.
          • Continually strive to develop staff in all areas of managerial and professional development.
          • Prepare all required paperwork, forms, and reports in an organized and timely manner.
          • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
          • Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant's receiving policies and procedures.
          • Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.
          • Take actions to solve and celebrate guest feedback.
          • Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.
          • Identify problems, conduct high-level troubleshooting, and seek repair/maintenance support for restaurant equipment to ensure equipment is operational.
          • Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.
          • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures. --- Always adhere to Brand Standards for uniform appearance and personal grooming.About Chicken Salad ChickChicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.Pay: $55000 - $70000 per yearJob types: Full-timeEducation: No education requiredWork location: On-site

Keywords: Chicken Salad Chick, Port Charlotte , General Manager, Executive , Port Charlotte, Florida

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