Product Technical Support Analyst
Company: Robert Half
Location: Clearwater
Posted on: February 18, 2026
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Job Description:
Job Description Job Description We are looking for a skilled
Product Technical Support Analyst to join our team in Clearwater,
Florida, on a Contract to permanent basis. In this role, you will
provide top-tier technical support to customers, leveraging your
mechanical and electrical expertise to ensure smooth operation and
satisfaction. This position offers the opportunity to work in a
healthcare-focused environment, addressing challenging technical
issues while delivering exceptional service. Responsibilities: •
Address customer inquiries to diagnose and resolve technical
problems effectively. • Apply mechanical and electrical knowledge,
including the use of diagnostic tools like voltmeters, to
troubleshoot equipment issues. • Maintain professionalism and
deliver outstanding customer service, even in high-pressure
situations. • Collaborate with team members to share insights and
ensure efficient problem-solving. • Create and update detailed
documentation for technical procedures and training purposes. •
Stay updated on emerging technologies and incorporate them into
daily work processes. • Assist in the repair and maintenance of
mechanical equipment as required. • Ensure consistent and reliable
handling of customer support tasks. • Foster teamwork and a
positive work environment through clear communication and
collaboration.• Strong analytical and critical thinking skills to
effectively solve technical problems. • Ability to work
collaboratively within a team and maintain a positive attitude. •
Hands-on experience with mechanical and electrical systems,
including proficiency with voltmeters. • Self-driven with a
willingness to learn and adapt to new technologies. • Proven
ability to de-escalate tense situations and provide exceptional
customer service. • Experience in creating and maintaining
technical documentation is a plus. • Flexibility to adapt to
changing procedures and processes. • Prior experience in
troubleshooting and repairing equipment is preferred.
Keywords: Robert Half, Port Charlotte , Product Technical Support Analyst, Engineering , Clearwater, Florida
